Get in Touch With Us
This is the page to use if you want to reach the editorial team behind Non Gamstop Casinos. We research free spins casinos not on GamStop for UK readers, and most of the messages we receive are about bonus terms, withdrawal problems, factual corrections or a request to look at a site we have not yet covered. Below you will find what to send, where it goes, how long a reply usually takes, and the things we genuinely cannot do for you.
Email us and what to include
Write to [email protected]. We aim to reply within two working days, Monday to Friday. There is no phone line and no live chat — we are a small research desk, not a customer service centre, and a written trail is more useful to both sides when the subject is bonus wording or a disputed payout.
A message gets answered faster when it contains:
- The casino name exactly as it appears on the site, and the page on weightlossremedyuk.com you were reading.
- The offer as it was shown to you — percentage, cash cap, number of free spins.
- Dates, in UK format (for example 14/03/2026), for anything time-sensitive such as a bonus expiry or a pending withdrawal.
- Screenshots of terms, if the dispute is about what a page said at the time.
Please do not send us account passwords, full card numbers or copies of identity documents. We never need them, and we will delete anything of that kind that arrives.
Why we publish commercial rankings, and what that means for your message
Some of the casino links on this site are commercial. If you open an account through one, we may be paid a commission. That arrangement does not buy a position in our lists and does not protect a brand from criticism — if you write in with evidence that an operator is behaving badly, it is assessed the same way whether we earn from that brand or not. Say so in your email if you would like your complaint noted against a listing; we will tell you honestly whether the relationship exists.
Questions about the free spins offers we list
The largest share of our inbox concerns the headline welcome packages. We can explain the published terms; we cannot alter them, extend them or claim them on your behalf. Here is the top of our current list, with the conditions readers most often ask about.
Betmica
Betmica sits at the top because its advertised package combines the largest match percentage and the largest spin count of anything we list: 570% up to £5,700 plus 270 free spins, quoted in pounds, which removes the currency conversion question that trips up readers on euro-denominated sites. The bonus is almost certainly staged across several deposits rather than granted on one, and the free spins are typically released in daily batches on named slots — check both before depositing. Our editorial rating is 10.0, which reflects our own assessment of the offer and site, not a customer review score. The limitation is scale: a headline figure that large is unreachable for most players, the wagering attached to it applies to the full bonus amount, and cashout caps on spin winnings are common. Email us the terms page if you want help reading it.
Kikibet
Kikibet is here for readers who want a big spin allocation without the multi-stage structure of the biggest packages: 350% up to £5,555 and 300 free spins. Three hundred spins is the highest count in our top three, and again the cap is in sterling. The drawback is that spin value is usually pinned low — often a few pence per spin — so the real cash exposure is far smaller than the number implies, and minimum qualifying deposits apply. Rated 9.9 by our editors.
Betninja
Betninja earns its place by being the plainest offer on the list: £1,000 bonus and 100 free spins to all new players. No percentage arithmetic, a modest cap, and terms that are easier to hold in your head — which matters if this is your first non GamStop account. The trade-off is obvious: 100 spins is the smallest allocation in our top tier, and a smaller bonus still carries wagering, so it is not automatically the cheaper choice. Rated 9.9.
Free spins at a glance
| Casino | Advertised welcome offer | Free spins | Editorial rating |
|---|---|---|---|
| Betmica | 570% up to £5,700 | 270 | 10.0 |
| Kikibet | 350% up to £5,555 | 300 | 9.9 |
| Betninja | £1,000 bonus | 100 | 9.9 |
| WinnerIsland | Up to €1,000 | 100 | 9.9 |
| Zombillion | 250% up to £4,000 | 200 | 9.7 |
| Smash Casino | 600% up to €10,000 slots package | Not stated | 9.7 |
| Nightluck | 805%, up to €6,400 | 280 | 9.7 |
| CoinPoker | 150% up to $2,000 | Not stated | 9.7 |
| Rivo | 1000% up to €10,000 + 25% cashback | Not stated | 9.7 |
| Daytonaspin | 255% up to £4,500 | 255 | 9.7 |
Offers change without notice. Always read the operator's own terms before depositing, and tell us if what you see differs from what we show — that is exactly the sort of correction we act on. Our wider list of researched non GamStop casinos carries the same caveat.
Money questions we can and cannot answer
We can explain how the mechanics usually work; we cannot move your money or see your account.
- Cost of taking part. Free spins packages are not free in the ordinary sense — nearly all require a qualifying deposit, commonly £10 to £20. A no-deposit offer is the exception and normally carries a hard cashout limit.
- Paying in. Debit cards, bank transfers, e-wallets and cryptocurrency are the methods offshore sites most often support for British customers. PayPal is rarely available at casinos outside the Great Britain licensing regime — verify on the cashier page rather than assuming. Paysafe-style prepaid vouchers appear at some sites.
- Fees and conversion. If the account is held in euros or dollars, your bank applies a conversion spread on the way in and out, and card issuers may treat gambling deposits as cash advances. GBP accounts avoid that. Crypto adds network fees and price movement.
- Getting paid. E-wallets and crypto typically clear fastest once approved; card refunds and bank transfers take longer. Nearly every site applies a pending review period, plus daily, weekly or monthly withdrawal limits that can stretch a large win over weeks.
- Verification. Expect KYC checks — photo ID, proof of address — and source-of-funds requests on larger sums. Delays here are the single most common subject of the complaints readers send us.
If a withdrawal has stalled, email the operator's support first and keep the reply. If that fails, send us the timeline and we will tell you what the site's published complaints procedure requires and whether the licensing body named in its footer accepts player disputes.
What these sites actually offer, if you are asking before you sign up
Readers sometimes contact us simply to ask what is available. Broadly: slots make up the bulk of the catalogue, from low-volatility spinners to high-variance titles and progressive jackpots, with published RTP figures worth checking in the game info panel. Table games cover blackjack, roulette and baccarat in digital form. Live dealer rooms stream real tables and usually contribute little or nothing towards bonus wagering. Mobile play is browser-based at most of these operators. Game contribution rules differ by section, which is why a slots-only welcome package is the norm — we cannot tell you a specific casino's catalogue size, only how to read its own game filters.
Sportsbooks running alongside the casino
Several operators we list also run a betting side, and questions about it come to the same inbox. Expect pre-match and in-play markets in decimal odds, accumulators, bet builders, cash-out and, increasingly, esports. Sports free bets are a separate promotion from casino free spins and carry their own conditions — minimum qualifying odds of around 1.50 to 2.00 are typical, and the stake is rarely returned with winnings. Where a shared wallet covers both products, a casino bonus may lock funds you wanted for betting. Ask us if the distinction is unclear on a particular site.
Regulation, eligibility and the limits of what we do
You must be 18 or over to gamble. Casinos not on GamStop hold overseas licences — Curaçao is the most common — rather than a UK Gambling Commission licence, so they are outside the GAMSTOP self-exclusion scheme that covers Great Britain-licensed operators. Accepting British customers is not the same as being authorised to serve them. Practically, that means the UKGC's dispute and consumer-protection routes do not apply, deposit limits and affordability checks may be looser, and any complaint runs through the operator and its own regulator. We report what a site publishes about its licence and ownership; we do not certify any casino as safe and we cannot guarantee that a withdrawal will be paid.
If you registered with GAMSTOP, that exclusion runs for six months, one year or five years and cannot be lifted early. Gambling while excluded is a sign to stop rather than to look for a workaround. Free, confidential help is available from GamCare on 0808 8020 133, 24 hours a day, and blocking software such as Gamban or Gamblock can restrict access at device level. Please do not ask us to help you get round a self-exclusion — we will not, and we will point you to support instead.
How we assess the casinos you are writing to us about
Our reviews are desk research, not play testing. We have not deposited, wagered or withdrawn at these sites, and we say so plainly. What we do is read the published terms, licence details and ownership information, compare advertised bonus mechanics — wagering multiples, maximum bonus bet, expiry windows, cashout caps, game contribution — and record payment and currency support as stated by the operator. Ratings are editorial opinion, dated to our last check. Everything on this page was reviewed on 23 September 2026 by Declan O'Hara. Commission never determines rank.
Corrections, takedowns and press
- Corrections — send the URL, the line you dispute and the evidence. Confirmed errors are amended and the review date updated.
- Operators — if you represent a casino and our listing is out of date, write from a company domain and include the current terms page.
- Data and privacy — requests about information we hold on you go to the same address and are handled in writing.
- Review requests — we take suggestions for sites to research, but adding one is an editorial decision and paying for coverage is not an option we offer.
Whatever you are writing about, one line of context at the top of your email saves a round trip. Send it to [email protected] and a person will read it.